Meet Our Staff
Zanzy Lewis
Executive Director
Zanzy Lewis is the Executive Director of the Long-Term Care Ombudsman Program of Northeast Indiana. Inc. Area 3 which is a nonprofit organization that advocates for residents in nursing homes and licensed assisted living facilities serving nine counties: Adams, Allen, DeKalb, Huntington, LaGrange, Noble, Steuben, Wells and Whitley counties. Within the nine counties, there are approximately 101 facilities we oversee. Zanzy also serves on the Wells County Council on Aging board, is a member of The Allen County TRIAD, Greater Fort Wayne Inc, Women’s Network, Aging and In-Home Services of Northeast Indiana, Inc Advisory Council, Visit Fort Wayne’s Music Economy Taskforce, Council On Senior Services and Alliance of Human Services. Zanzy enjoys family time, being around water and anything sports related!
Kathy Lewis
Certified LTC Ombudsman / Part-time staff
Ta’Korei Moore
Certified LTC Ombudsman / Part-time staff
Meet Our Board
Anna Outten
Board President
Anna Outten has dedicated her career to supporting and nurturing others, beginning with her work in elementary education. She temporarily stepped away from her professional endeavors to focus on raising her family and has since redirected her efforts toward community advocacy. Anna served as a Court Appointed Special Advocate, championing the needs of children in vulnerable situations. She now extends her advocacy to senior citizens, promoting their rights and well-being in long-term care facilities. Married for 21 years and a proud mother of two college-aged children, Anna remains deeply committed to fostering a sense of community. In her free time, she enjoys traveling, reading and spending time at the lake.
Michelle Goodrich
Board Treasurer
Michelle was made aware of her love for seniors while being a Family Service Counselor at three area cemeteries which prompted her to enter into the senior health care arena. She has worked at assisted living communities, long-term care facilities, home health care and hospice. Michelle has also been an active community volunteer with the Kidney Foundation, Alzheimer's Association as a Board Member, Case Management Society and currently with the Long-Term Care Ombudsman of Northeast Indiana. Michelle's current professional role is an Account Manager with Aria Care Partners, providing dental, vision and hearing services to long-term care residents. She is a widow with two adult children and two beautiful granddaughters.
Lindsay Chaille
Board Secretary
Lindsay Chaille is a registered nurse with the Allergy and Asthma Center in Fort Wayne. Prior to this role, she raised her children at home. Lindsay has had several voluntary positions at Canterbury school where her children attend, including President of the Parent Association, substitute teaching and school nurse. She currently serves on the Canterbury School Board of Trustees. Lindsay enjoys serving on the Long-Term Care Ombudsman Board because senior citizens represent a significantly underserved population in our community. Lindsay enjoys traveling with her family, hiking in national parks and spending time at the lake.
David Anthony
Board Member
David is an estate planning and elder law attorney that regularly works with families as they prepare for the future, including managing the costs of long-term care and navigating Medicaid eligibility. David’s belief in giving back to the community and being involved in how the law and practice develop has led to his involvement in several other organizations that directly and indirectly support the independence of seniors including the Wells County Council on Aging, the Indiana and Ohio chapters of the National Association of Elder Law Attorneys, the Fort Wayne Estate Planning Council and the Elder Law Section and the Probate Trusts and Real Property section of the Indiana State Bar Association. David also volunteers with the Volunteer Lawyer Program of Fort Wayne, and participates in local “Write a Will” events. He and his wife enjoy their pet dogs and taking trips together when time allows.
Marissa Carroll
Board Member
Marissa has dedicated her career to serving seniors. She was inspired early on by her grandmother, who was her hero and led to her passion for advocating for the elderly. Since 2015, she has worked in and with skilled nursing facilities, skilled home health, palliative care and hospice. She gained a deep understanding of the challenges seniors and their families face. Now serving as the Executive Director at Senior1Care, a non-medical home care agency, she continues to ensure that seniors receive compassionate, dignified care. As a member of the Ombudsman board, Marissa is committed to being a voice for residents and their families. Originally from Fremont, Indiana, she now lives in Fort Wayne with her fiancé and 4-year-old child, carrying forward the values her grandmother instilled in her.
Kaysey Craig
Board Member